Our website address is: https://lib-jupiter.xyz.

Effective Date: March 2026
Last Updated: March 2026
Platform: Jupiter Study Platform
Website: lib-jupiter.xyz

  1. INTRODUCTION

Welcome to Jupiter Study Platform. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website at lib-jupiter.xyz and use our services.

By using Jupiter you agree to the collection and use of information in accordance with this policy.

  1. INFORMATION WE COLLECT

We collect the following types of information:

2.1 Personal Information
When you register an account or subscribe to Jupiter we collect:

  • Full name
  • Email address
  • Username and password
  • Payment information (processed securely via PayFast — we do not store card details)
  • Billing address

2.2 Usage Information
When you use Jupiter we automatically collect:

  • Pages visited and features used
  • Time spent on the platform
  • Device type, browser and operating system
  • IP address and general location
  • Referring website or source

2.3 Communications
If you contact us we collect:

  • Your name and email address
  • The content of your message
  • Any attachments you send
  1. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Create and manage your Jupiter account
  • Process your subscription payments
  • Send account confirmation and subscription emails
  • Send password reset links when requested
  • Notify you of changes to your membership or our platform
  • Improve and personalise your experience on Jupiter
  • Respond to your questions and support requests
  • Send important platform updates and announcements
  • Comply with legal obligations
  1. HOW WE SHARE YOUR INFORMATION

We do not sell, trade or rent your personal information to third parties. We may share your information with:

4.1 Service Providers
We work with trusted third party service providers who assist us in operating Jupiter including:

  • PayFast — payment processing
  • ElevenLabs — AI voice services
  • Zapier — chatbot automation
  • Spaceship/Spacemail — email delivery

These providers only have access to information necessary to perform their specific functions and are obligated to protect your data.

4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.

  1. DATA STORAGE AND SECURITY

Your data is stored securely on our servers. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction including:

  • SSL encryption on all pages
  • Secure password hashing
  • Regular security monitoring
  • Cloudflare protection

While we strive to protect your information no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but we are committed to protecting your data to the best of our ability.

  1. DATA RETENTION

We retain your personal information for as long as your account is active or as needed to provide our services. If you cancel your membership we will retain your basic account information for a period of 12 months before deletion unless you request immediate deletion.

  1. YOUR RIGHTS

You have the following rights regarding your personal information:

  • Right to Access — You can request a copy of the personal information we hold about you
  • Right to Correction — You can request that we correct any inaccurate information
  • Right to Deletion — You can request that we delete your personal information
  • Right to Opt Out — You can opt out of marketing communications at any time
  • Right to Portability — You can request your data in a portable format

To exercise any of these rights please contact us at info@lib-jupiter.xyz

  1. COOKIES

Jupiter uses cookies to enhance your experience on our platform. Cookies are small files stored on your device that help us:

  • Keep you logged in
  • Remember your preferences
  • Understand how you use our platform
  • Improve our services

You can control cookies through your browser settings. Disabling cookies may affect some features of Jupiter.

  1. THIRD PARTY LINKS

Jupiter may contain links to third party websites including Google Docs and other study tools. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

  1. CHILDREN’S PRIVACY

Jupiter is intended for students aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13 please contact us immediately at info@lib-jupiter.xyz

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any significant changes by:

  • Sending an email to your registered address
  • Posting a notice on our website

Your continued use of Jupiter after changes are posted constitutes your acceptance of the updated policy.

  1. COMPLIANCE

Jupiter is committed to complying with applicable data protection laws including the Protection of Personal Information Act (POPIA) of South Africa.

  1. CONTACT US

If you have any questions about this Privacy Policy or how we handle your personal information please contact us:

Jupiter Study Platform
Email: info@lib-jupiter.xyz
Website: lib-jupiter.xyz

We will respond to all privacy related enquiries within 5 business days.

By using Jupiter you acknowledge that you have read and understood this Privacy Policy and agree to its terms.